Hospitality Management and Leadership

Hospitality Management & Leadership is a no-nonsense, real-world course designed for current and aspiring hospitality leaders. Whether you're stepping into a supervisor role or running the whole venue, this course will teach you how to manage people, systems, and stress — without burning out. Over 8 practical, straight-talking modules, you'll learn how to onboard and train staff properly, communicate like a leader, run smooth shifts, create a positive team culture, and avoid the most common management mistakes that destroy morale. You'll build confidence in giving feedback, setting boundaries, handling conflict, and growing your team with fairness and clarity. This isn’t a boring HR textbook or theory-heavy leadership course. It’s built by someone who’s worked the floor, fixed broken systems, coached staff through meltdowns, and still believes hospitality can be done right. You’ll walk away with: ✅ Real strategies you can use immediately ✅ Training plans, checklist examples, and shift leadership tools ✅ Practical guidance for avoiding burnout and building loyalty ✅ Reflection prompts, mini quizzes, and scenario-based learning If you're serious about creating a stronger, calmer, more sustainable team — this course is for you. One payment, lifetime access. Use it for yourself or train your team with it. No subscriptions. No filler. Just everything you wish someone had taught you when you started.